Privacy Policy

Privacy Policy

 

Purpose

 

The purpose of this Privacy Policy is to describe how The Apprentiice, ("The Apprentiice" is referred to as the "Company", "us," or "we") collects, uses and shares information about you through our online interfaces owned and controlled by us. Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us contact@theapprentiice.com.

 

Accepting to our Site/Services

 

Please note that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use and as permitted or required by law. If you do not agree with these terms, then please do not provide any Personally Identifiable Information to us. If you choose not to provide us with required Personally Identifiable Information, we may not be able to provide you with the services that can be offered.

 

Information collected by us

 

Non-Personal Information: When users come to our Site, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.

We use Non-Personal Information to build more useful services by analysing the collective characteristics and feedback from our users, and interests regarding specific areas of our Site. We may also use it for other business purposes and research.

 

Cookie Information:In order to enhance your online experience and track website performance, our website uses cookies. Cookies do not tell us who you are, however, help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use.

 

Personally Identifiable Information: We collect Personally Identifiable Information that you provide to us when you sign up for an account, update or change information for your account, purchase products or services, complete a survey, enrol for Online Courses, send us email messages, and/or participate in Online Courses, participates in Face to Face training or other services. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Online Courses offered by The Apprentiice, send you surveys, send you email messages or other The Apprentiice events and services. We may also use your personal information for Testimonials on our Website, If you do not want us to feature your pictures/testimonials on our website or on our social media channels, you can send an email at contact@theapprentiice.com.

 

Hyperlinks or Third Party Sites

 

Our website may have links to other sites, which include third party websites or resources. We are not responsible for the privacy policies and information practices of third party websites. Please read the privacy policies of third party websites as every website has different terms of use and privacy policies.

Your information will never be sold, exchanged or disclosed to any third party for marketing purposes.

 

Course Content

 

Course content for all the study programs including online and Face to Face training, is provided only for the purpose of education and guidance. The Apprentiice reserves the right to modify training content without notice

 

Third Party Payment Processing.

 

The Apprentiice provides you with the ability to pay for Online Courses and other services using a credit card/Debit Card/Net Banking through a third party payment processing service provider. Please note that our service provider – not, The Apprentiice – collects and processes your cards information.

 

Security

 

We consider the confidentiality and security of your personal is important. We will use industry standard physical, technical and administrative security measures to keep your Personally Identifiable Information confidential and secure and will never be sell, exchange or disclose to any third party for marketing purposes, except as specified in this Privacy Policy. However, we cannot guarantee the security of Personally Identifiable Information 100% due to internet susceptibility, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information.

Please note, we are not currently encrypting our emails.

 

Personal Information Update

 

Please contact us, if you notice that the information we are holding is incorrect or incomplete or have any further query, by sending us an email at contact@theapprentiice.com.

 

Changes to Privacy Policy

 

These privacy policy terms may change time to time and The Apprentiice reserves the right to change the terms of the privacy policy at any time.

If you have any questions regarding The Apprentiice Privacy Policy, please write to contact@theapprentiice.com.

 

 

REFUND POLICY

We appreciate that you have purchased our service or have completed the free course. With our online purchase, there are terms and conditions that govern the Refund Policy. When you buy a training course on The Apprentiice, you agree to our Privacy Policy, Terms of Use , Terms and Conditions and Refund policy.

 

Online Training:

 

Self Learning:

 

Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 50% content or downloaded any content.

 

Face to Face Training

 

The Apprentiice reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or unavoidable circumstances or natural calamity events (like floods, earthquakes, political instability, etc).

• In case The Apprentiice cancels an event, 100% refund will be paid to the participant.

• Cancellation by participant can be done 7 days or more prior to the event/training with 10% cancellation charges.

• If a cancellation is done by a participant within 7 days (or less) of the event, no refunds will be made.

• Refund request can be initiated by contacting support at contact@theapprentiice.com

• The Apprentice reserves the right to decide for more than one cancellation

 

Duplicate payment

 

Refund of the duplicate payment made by the participant will be processed within 7 to 14 working days post intimation by the customer.Note: All refunds will be processed within 7-10 working days after the refund request is approved by The Apprentiice.

 

Rescheduling an Event by The Apprentiice

 

In case The Apprentiice reschedules the training event:

o 100% refund, if the rescheduled dates do not fit into the participant's schedule.

o The participant would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location (travel cost to be at participant cost), on any date of a scheduled training.

 

Rescheduling request by the Participant

 

If for some unforeseen reasons, a participant wish to reschedule his/her registration to a future date:

o If the rescheduling request is received 7 days prior (or more), 10% of re-registration fee will be charged.

o Please note that rescheduling will be subject to availability of seats.

o If the request of rescheduling is received within 7 days or less, no rescheduling will be allowed. However, the participant can send rescheduling request to support team at contact@theapprentiice.com.